1. Introduction
Lumin Interactive values privacy, transparency and security of user information. This Privacy Policy explains, clearly, how we may collect, use, store and protect personal data across our sites, apps, platforms, forms, AI features and other digital experiences.
2. Who we are
Lumin Interactive is a technology company that develops intelligent digital products, including apps, platforms and AI-powered solutions, such as Lumin Finanças, Lumin Run, Holy Bible with AI, Agro Scanner, Lumin Gestão and Lumin AI.
3. Data we may collect
- Identification data such as name and email, when provided in forms.
- Contact data such as email and message sent.
- Browsing data such as pages visited, device, browser and IP address.
- Product usage data, when applicable.
- Cookie preferences.
- Information voluntarily submitted in forms or to Lumin AI.
4. How we use data
- Reply to contacts and requests.
- Improve the site, products and services.
- Personalize user experience.
- Understand interest in Lumin products.
- Improve Lumin AI and digital experiences.
- Comply with legal and regulatory obligations.
- Protect the site against abuse, fraud or misuse.
- Send communications, with consent or applicable legal basis.
5. Lumin AI and user data
Lumin AI is the intelligent layer of Lumin Interactive. When interacting with Lumin AI on the site, users should avoid sharing sensitive personal data, confidential financial information, passwords, documents, health data or anything they don't wish to share.
Messages sent to Lumin AI may be processed to generate responses, improve the experience and keep the feature working, always under applicable legal bases and service settings. Processing may involve AI technology providers behind the scenes, without exposing vendor brands as part of Lumin's public experience.
6. Data sharing
Lumin Interactive may share personal data with vendors and service providers necessary for site operation, hosting, analytics, security, communication, technical processing, infrastructure, AI and legal compliance.
We do not sell users' personal data.
8. Legal bases
Data processing may rely on consent, contract execution, legal obligation, legitimate interest, regular exercise of rights or other bases set by applicable laws.
9. Storage and security
We adopt reasonable technical and organizational measures to protect personal data from unauthorized access, loss, alteration, undue disclosure or improper use. No digital environment is fully risk-free; we encourage good practices from users (don't share passwords or unnecessary data).
10. Data retention
Data is kept for as long as necessary to fulfil the stated purposes, legal obligations, exercise of rights, fraud prevention or as allowed by applicable law.
11. Data subject rights
- Confirmation of processing.
- Access to data.
- Correction of incomplete, inaccurate or outdated data.
- Anonymization, blocking or deletion when applicable.
- Portability, when applicable.
- Information about sharing.
- Withdrawal of consent.
- Objection to processing, when applicable.
- Review of automated decisions, when applicable.
12. How to exercise your rights
To exercise your rights or to ask any privacy questions, contact privacidade@lumininteractive.com.
13. Children and minors
Our sites and products may have varied audiences. When children or minors data is processed, Lumin Interactive seeks to observe applicable rules and adopt safeguards proportional to the service.
14. International transfers
Some technology vendors may store or process data outside Brazil. When that happens, we seek vendors with adequate data protection measures.
15. Updates to this policy
This Privacy Policy may be updated periodically to reflect changes in products, services, technologies used or legal obligations.
